Understanding Your Data Privacy and Security with Livez

If you have questions about how your personal data is handled and secured within Livez, you're in the right place. We understand that protecting your health information is paramount, and we're committed to transparency about our privacy practices. In this article, you'll find answers to frequently asked questions about data privacy and security, including how we safeguard your information, who has access to your data, and what rights you have as a Livez member. Our goal is to ensure you feel confident and informed about the security measures we've put in place to protect your personal health information.

1. Do you share my personal health information with my employer or insurance company?
   • No. Your personal health information is never shared with your employer, insurer, or any third party. Livez is fully HIPAA-compliant and follows strict privacy and security standards. Your data is used only to provide you with your personalized preventive health plan and to support your care.
2. Who can see my personal health information?
   • Only you. Your information is private and protected. Livez staff may access limited data only when needed to provide customer support or booking assistance, always under HIPAA compliance.
3. What data does my employer receive?
   • Employers receive only anonymous, aggregated reports (e.g., how many employees completed a screening). They never see your individual results, medical history, or personal health information.
4. How is my data protected?
   • We use industry-leading safeguards, including encryption, secure cloud infrastructure, and regular security audits. These protections ensure your information stays confidential.
5. Can I delete my data?
   • Yes. You can request to delete your data at any time by contacting our support team. Once deleted, it cannot be recovered.
6. Why do you need my personal health information at all?
   • We ask for your age, gender, family history, and other health details only to build a prevention plan tailored to you. This information helps us recommend the right screenings at the right time, but it’s never shared outside Livez.